Lymarie Rivera

Lymarie Rivera

Recruiter (Killeen)

Lymarie is a 25-year veteran of Employment Solutions. Starting as a payroll coordinator, she is now a staffing consultant, liaising with managers and clients for smooth day-to-day operations. Known for her friendly demeanor, she is a trusted point of contact for temporary team members and clients. Lymarie believes in maintaining a work-life balance and enjoys watching reality TV in her free time.

Their jobs

Remote Customer Service/Health Care Licensing Opportunity

TX

Become a licensed insurance agent. Equipment will be provided. Do you live in any of these states? AL, AR, GA, IN, IA, KY, LA, MN, MS, MT, OH, OK, PA, SC, SD, TN, WV. Training start for this role will be 8/10/26 Training schedule is Monday - Friday, 9:00am - 5:30pm EST This is a full-time position which will require a flexible work schedule between 8am – 8pm EST, Monday – Sunday Licensed Customer Service Representatives will act as an Insurance Advisor and Customer Service Advocate for a health insurance company. You will assist members with plan selection, enrollment, and education on Medicare products. This includes some level of sales -you will be enrolling people into insurance plans & upselling, offering products, etc. The first 2 weeks you will be provided training to prepare you for taking the State Exam to become a licensed agent. This requires time to study outside of your training hours. The costs for the State Exam & License fees will be paid for by the client. This is a great opportunity to get your Health Insurance license. The pay rate is $15.00 per hour, increasing to $17.00 per hour upon obtaining your license. Additional bonuses are paid based on individual performance. Essential Functions of Customer Service Representative Responsible for handling inbound and outbound calls as well as email/chat in a call center environment regarding a variety of requests. No cold calling! Maintain complete and accurate records of client interaction including phone calls and/or emails, utilizing internal and external software. Demonstrates commitment to serving customer needs and solving problems efficiently with insight and first contact resolution. Use decision-support tools to respond to common customer work/service order inquires and requests. Provide an excellent customer experience in all interactions. The above is not an all-inclusive list of all duties performed by this job title, only a representative summary of the primary duties and responsibilities. Incumbent may be required to perform other additional duties as assigned. Minimum Qualifications High School diploma and 1+ years’ experience in customer service. Ability to type 30+ words per minute. Microsoft Windows and Internet-based applications experience required. Knowledge, Skills & Abilities Must be able to navigate multiple computer systems while interacting with customers. Proficient with online chat (Teams) functions for resources and support. Proven customer service, operations support, and problem resolution skills. Courteous and empathetic with strong customer service orientation. Ability to communicate effectively, both verbally and in writing, with individuals inside and outside the Organization. Must have a fast and reliable internet connection. Do you live in any of these states? AL, AR, GA, IN, IO, KY, LA, MN, MS, MT, OH, OK, PA, SC, SD, TN, WV.

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Remote Licensed Agents / Accident and Health

Augusta, GA

Work from home. Employment Solutions is currently seeking SEVERAL skilled and experienced Licensed insurance agent/Accident and Health for Open Enrollment season. Equipment will be provided. Must have a valid Accident and Health license Training dates for this role will be 8/24/26 to 9/25/26 Training hours: 9am to 5:30pm EST This is a full-time position which will require a flexible work schedule between 8am – 8pm EST, Monday –Sunday. Pay $18 per hour Additional bonuses based on individual performance Position Overview: Serves as an Insurance Advisor supporting prospective Health insurance members with plan selection, enrollment, and education on Medicare products. This includes some level of sales -you will be enrolling people into insurance plans & upselling, offering products, etc. . Essential Functions of Customer Service Representative Responsible for handling inbound and outbound calls as well as email/chat in a call center environment regarding a variety of requests. No cold calling! Maintain complete and accurate records of client interaction including phone calls and/or emails, utilizing internal and external software. Demonstrates commitment to serving customer needs and solving problems efficiently with insight and first contact resolution. Use decision-support tools to respond to common customer work/service order inquires and requests. Demonstrates personal commitment by adhering to company guidelines, policy and professional code of ethics and participate in an inclusive environment where people can contribute their best. Participate in regular staff meetings, coaching sessions, training, and scheduled meetings with leadership Identify personal development and/or training needs. Provide an excellent customer experience in all interactions. The above is not an all-inclusive list of all duties performed by this job title, only a representative summary of the primary duties and responsibilities. Incumbent may be required to perform other additional duties as assigned. Minimum Qualifications High School diploma and 1+ years’ experience in customer service. Ability to type 30+ words per minute. Microsoft Windows and Internet-based applications experience required. Knowledge, Skills & Abilities Must be able to navigate multiple computer systems while interacting with customers. Proficient with online chat (Teams) functions for resources and support. Proven customer service, operations support, and problem resolution skills. Ability to prioritize multiple tasks in a fast-paced environment. Courteous and empathetic with strong customer service orientation. Ability to communicate effectively, both verbally and in writing, with individuals inside and outside the Organization. Ability to work independently with strong sense of focus, task -oriented, nonjudgmental, and clear sense of boundaries. Ability to think critically and make decisions using sound judgement, experience, and existing tools/resources, including applicable rules/regulations. Must be willing to work in a collaborative, fast-paced, structured team environment and adapt quickly to change. Must have a fast and reliable internet connection. #IND4 #ZR

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Remote Licensed Agents / Accident and Health

Montgomery, AL

Employment Solutions is currently seeking SEVERAL skilled and experienced Licensed insurance agent/Accident and Health for Open Enrollment season. Equipment will be provided. Must have a valid Accident and Health license Training start date for this role will be 9/14/26 This is a full-time position which will require a flexible work schedule between 8am – 8pm CST, Monday –Sunday. Pay rate- $18.00/hour Position Overview: Core responsibility will be to act as an insurance advisor and customer service advocate. Answering questions regarding various programs, updating and verifying member information, reviewing policy and plan benefits, etc. Essential Functions of Customer Service Representative Responsible for handling inbound and outbound calls as well as email/chat in a call center environment regarding a variety of requests. No cold calling! Maintain complete and accurate records of client interaction including phone calls and/or emails, utilizing internal and external software. Demonstrates commitment to serving customer needs and solving problems efficiently with insight and first contact resolution. Use decision-support tools to respond to common customer work/service order inquires and requests. Demonstrates personal commitment by adhering to company guidelines, policy and professional code of ethics and participate in an inclusive environment where people can contribute their best. Participate in regular staff meetings, coaching sessions, training, and scheduled meetings with leadership Identify personal development and/or training needs. Provide an excellent customer experience in all interactions. The above is not an all-inclusive list of all duties performed by this job title, only a representative summary of the primary duties and responsibilities. Incumbent may be required to perform other additional duties as assigned. Minimum Qualifications High School diploma and 1+ years’ experience in customer service. Ability to type 30+ words per minute. Microsoft Windows and Internet-based applications experience required. Knowledge, Skills & Abilities Must be able to navigate multiple computer systems while interacting with customers. Proficient with online chat (Teams) functions for resources and support. Proven customer service, operations support, and problem resolution skills. Ability to prioritize multiple tasks in a fast-paced environment. Courteous and empathetic with strong customer service orientation. Ability to communicate effectively, both verbally and in writing, with individuals inside and outside the Organization. Ability to work independently with strong sense of focus, task -oriented, nonjudgmental, and clear sense of boundaries. Ability to think critically and make decisions using sound judgement, experience, and existing tools/resources, including applicable rules/regulations. Must be willing to work in a collaborative, fast-paced, structured team environment and adapt quickly to change. Must have a fast and reliable internet connection.

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Remote Customer Service/ Health Care Licensing Opportunity

Parsippany, NJ

Become a licensed insurance agent. Employment Solutions is currently seeking SEVERAL skilled and experienced customer service representatives for health insurance company . Do you live in any of these states? AL, AR, GA, IN, IA, KY, LA, MN, MS, MT, OH, OK, PA, SC, SD, TN, WV. Training start for this role will be 8/03/26 Training schedule is Monday - Friday, 9:00am - 5:30pm CST This is a full-time position which will require a flexible work schedule between 8am – 8pm CST Monday – Sunday Licensed Customer Service Representatives will act as an Insurance Advisor and Customer Service Advocate for a health insurance company. You will be answering questions regarding various programs, updating and verifying member information, reviewing policy and plan benefits, etc. The first 2 weeks you will be provided training to prepare you for taking the State Exam to become a licensed agent. This requires time to study outside of your training hours. The costs for the State Exam & License fees will be paid for by the client. This is a great opportunity to get your Health Insurance license. The pay rate is $14.25 per hour, increasing to $15.50 per hour upon obtaining your license. Essential Functions of Customer Service Representative Responsible for handling inbound and outbound calls as well as email/chat in a call center environment regarding a variety of requests. No cold calling! Maintain complete and accurate records of client interaction including phone calls and/or emails, utilizing internal and external software. Demonstrates commitment to serving customer needs and solving problems efficiently with insight and first contact resolution. Use decision-support tools to respond to common customer work/service order inquires and requests. Provide an excellent customer experience in all interactions. The above is not an all-inclusive list of all duties performed by this job title, only a representative summary of the primary duties and responsibilities. Incumbent may be required to perform other additional duties as assigned. Minimum Qualifications High School diploma and 1+ years’ experience in customer service. Ability to type 30+ words per minute. Microsoft Windows and Internet-based applications experience required. Knowledge, Skills & Abilities Must be able to navigate multiple computer systems while interacting with customers. Proficient with online chat (Teams) functions for resources and support. Proven customer service, operations support, and problem resolution skills. Courteous and empathetic with strong customer service orientation. Ability to communicate effectively, both verbally and in writing, with individuals inside and outside the Organization. Must have a fast and reliable internet connection. Do you live in any of these states? AL, AR, GA, IN, IO, KY, LA, MN, MS, MT, OH, OK, PA, SC, SD, TN, WV. #IND4

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